Privacy Policy

Welcome to TextJam ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you understand how we collect, use, and safeguard your information when you use our mobile application and services (collectively, the "Service").

By using TextJam, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our practices, please do not use our Service.

We collect several types of information to provide and improve our Service:

Information You Provide

• Account information: When you create an account, we collect your email address and username
• Content: Screenshots or text conversations you upload to create music videos
• Payment information: When you purchase credits or subscriptions, payment is processed securely through Apple App Store or Google Play Store
• Communications: When you contact us for support, we collect the information you provide

Information Collected Automatically

• Device information: Device type, operating system, unique device identifiers
• Usage data: How you interact with the app, features used, videos created
• Log data: IP address, access times, app crashes and errors
• Analytics data: Aggregated usage statistics to improve our Service

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process your transactions and manage your account
• Generate music videos from your uploaded content
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent or unauthorized activity
• Personalize and improve your experience

When you upload screenshots or text conversations, our AI processes this content to generate original songs and videos. Here's how we handle your content:

• Your uploaded content is processed by our AI systems to create music videos
• We do not read or review your conversations manually unless required for support or legal reasons
• Generated videos are stored on our servers so you can access them in your project history
• You can delete your projects at any time, which removes the associated content from our servers

We do not sell your personal information. We may share your information in the following circumstances:

• Service providers: Third-party companies that help us operate our Service (cloud hosting, analytics, payment processing)
• Legal requirements: When required by law, legal process, or government request
• Safety: To protect the rights, property, or safety of TextJam, our users, or the public
• Business transfers: In connection with a merger, acquisition, or sale of assets
• With your consent: When you explicitly agree to share information

We use PostHog for analytics to understand how users interact with our app. PostHog helps us improve our Service by providing insights into feature usage and user behavior. Analytics data is aggregated and does not identify individual users.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time through the app settings or by contacting us.

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate personal information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing of your personal information

To exercise these rights, please contact us at privacy@textjam.app

TextJam is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy, please contact us:

• Email: privacy@textjam.app
• Support: support@textjam.app